Please read our Terms and Conditons prior to making any purchases, these may change from time to time.  You can be sure we will always maintain your privacy.  If you want to know more please read our Privacy Statement.

If you do have any queries relating to these terms and conditions, please e-mail us at enquiries@lorinandlee.com

Returns Policy
Once you've made a purchase on you have 14 days to decide if it's right for you. If for any reason you are unhappy with your item, just return the item intact for an exchange or refund. Leather bags can only be exchanged but not refunded.

The refund will not include postage costs. Items must be unworn / unused with all tags in tact and returned within 14 days of receipt. We can't accept seasonal items after the season has ended or sale items that are no longer stocked.

In the interest of hygiene we do not offer refunds on pierced jewellery unless they are faulty.

If the items are deemed not to meet these standards we reserve the right to deny you a refund.  In this instance we will return the item to you and any postage costs will be incurred by you.

For returned items postage will be incurred by the buyer unless there is a fault with the item or the order is inaccurate.

Sale items cannot be refunded or exchanged.

Exchange
As our stock is seasonal we cannot guarantee we can exchange the exact same item. In this instance you will be given the option of a refund or a different item.  If the item exchanged is a different price then any price difference must either be paid by you.  If the item is cheaper we will refund you via the method used for payment.  

For returned items postage will be incurred by the buyer unless there is a fault with the item or the order is inaccurate.

Refunds
All refunds will be paid to you via the method in which you paid, unless other arrangements are made. You should expect to receive your refund within four weeks of us receiving your package.  However, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

For returned items postage will be incurred by the buyer unless there is a fault with the item or the order is inaccurate.
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If you need to return an item, simply login to your account, view the order using the "Complete Orders link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Product Information

We have endeavoured to respresent the colours of our merchandise as real life as possible. Nevertheless the colours may very slightly depending on your monitor settings.

Sizing

Many of our clothing items are a ‘free size’, so please refer to the approximate measurements as a guide.  We do out best to ensure that all sizes, measurements and descriptions  are as accurate as possible. 

All sizes are Australian sizes. 

Prices are subject to change without notice. Where applicable, prices are inclusive of GST.  

Availability

There may be instances in wich a certain product is no longer available by the time we receive your order. These are few and far between, but we will notify you as soon as possible via your nominated e-mail address. You will not be charged.

Purchase & Payment of Products

When you place an order on our website we shall email you an acknowledgement. We will dispatch your order once we have received payment.

Payments accepted include the following:

·         VISA and Mastercard (via Paypal). You do not have to create a Paypal account to be to be able to do this.

·         Money Order

·         Bank Transfer

·         Paypal (you will have to create a Paypal account). See www.paypal.com

 If for some reason we cannot deliver the goods to you, we will advise you of this via  your nominated email address, and refund  the full amount via your method of payment.

We provide you with a confirmation page so you can check your order prior to purchase.  Please ensure you check this before you complete the order.   As you can imagine are not liable for any incorrect information you have provided.

Any discounts will be calculated at the checkout and will be reflected on the invoice.

There may be instances where we cannot fill an order. These include when we cannot obtain authorization of your payment, the product is out of stock or there is an error with your order.

In any of these instances, we will contact you via your nominated email.

Security

Credit Card or Paypal
These transactions are performed through th Paypal payment gateway who have industry leading fraud protection. Lorin & Lee do not keep or maintain any of your financial transactions.  For more information see www.paypal.com.

Money Order
Money Orders are a trusted and affordable payment method.  Please see Australia Post or your local bank for more information.

Bank Transfers
We will provide you with our bank account details for you to deposit directly into. We never see your bank account details. When paying by direct transfer, please use your order number as a reference. This will be given to you via your confirmation email to your nominated email address.

Lorin & Lee do not maintain any financial information, and we have partnered with the industry leader for secure online payments. However we cannot be held liable for any loss you may suffer if a third party obtains unauthorized access to any data you provide.

We shall not be liable to any person for any loss or damage, which may arise from the use of any of the information contained in any of the materials on this website.

Rights, and Copyright
All rights, including copyright, in this website are owned by Lorin &Lee.   Any use of the site or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Lorin & Lee.

General

Prices are subject to change without notice. Where applicable, prices are inclusive of GST. 

We have done our best to ensure all information on this website is as accurate as possible, We decline all warranties for any incorrect information used on this website..

Lorin & Lee contains contains links to other partner websites.  We do not have any control of these websites and as such will not except any accountability or liability in respect to any material on these websites.

 These terms and conditions are governed by Australian law.

Privacy Statement

All information we collect from you will be kept private and confidential.  Any data collected will be used to fulfill your order, and to send you.newsletters or emails with our latest and greatest, 

If you would like to unsubscribe to our Newsletter, please email us at unsubscribe@lorinandlee.com

If you have any further questions regarding your privacy, please contact us on enquiries@lorinandlee.com